• How do I unsubscribe from KRY?

    If you no longer want to receive e-mails from KRY to your email adress, click on the link at the bottom of the email where it says Unsubscribe from this mailing.

    If you wish to be unsubscribed as a user of the KRY app, please contact support:

    E-mail: support@kry.se, Phone: 08-22 77 07

    KRY Support is open weekdays at 9-16, closed between 12-13.

     

  • What technical support do I need to use KRY?

    KRY's app is available on iOS (v.9.0 or later) and Android (v.5.0 or later).

    You also need a Swedish personal number, BankID / Mobile BankID to log in and good internet connection.

     

  • The KRY app does not work, what do I do?

    Verify that your operating system on your phone / tablet is supported by KRY's app (iOS (v.9.0 or later) or Android (v.5.0 or later).

    Check your internet connection. For example, check if the mobile data is on or off for the KRY app.

    You can also try to update the KRY app in the app store or Google Play, and restart the app.

    Please contact KRY Support for further assistance:

    E-mail: support@kry.se, Phone: 08-22 77 07

    KRY Support is open weekdays at 9.00-17.00.