Doctor's note, referral and laboratory tests
Can KRY write doctor's notes and medical certificates?
Doctors at KRY can write medical certificates on condition that no need for physical examination is required for the certificate. It is up to each doctor to make an individual assessment of you as a patient.
Doctors at KRY do not write sick notes for more than 14 days and are not able to issue these back in time (retroactively) and only from the same day you contact us. This generally applies to all healthcare providers, that you must have a contact or attempt to contact in order to issue a sick note.
Where do I get my sick note after the doctor's meeting?
The sick note will be sent to your inbox in the KRY app.
To get the certificate in the KRY app, open the app and click Inbox tab at the bottom. Open the message with the sick note and click on the PDF icon. You will now see the sick note on the screen in your phone or tablet. Click on the sick note again. You will now get an icon in the lower left corner (a square with an arrow in). Click on it and you will get different options. Choose between Print or E-mail, to send the sick note to your e-mail and print from a computer.
Can KRY write first day certificate?
An employer has the right to request a medical certificate from the first day of illness rehabilitation or monitoring purposes.
Our doctors can write medical certificates on condition that no need for physical examination is required for the certificate. It is up to each doctor to make an individual assessment of you as a patient.
Generally, you can stay at home and be ill without medical certificate during 7 calendar days. An employer may request a medical certificate earlier than this, a so-called first day certificate (in support of the Act, which entered into force in 2008), if there are special reasons. Special reasons may for example be repeated short periods of illness or well-founded reason to suspect cheating.
The idea of this rule in the act is, therefore, not that all employers may apply for a first day certificate for all employees in general. In order for an employer to apply for a first day certificate, there must be a written request. This written request for substitute certificate must not exceed one year. The doctor may want to take part in this request from the employer, therefore it is good to have it available for the doctor´s meeting.
Can KRY write medical certificates for non travelling or race?
Our doctors can write medical certificates on condition that no need for physical examination is required for the certificate. It is then up to each individual doctor to make an individual assessment of you as a patient.
It is up to the beneficiary of certificates (eg insurance companies or travel companies) to claim how they consider a certificate to be designed. There are thus many different rules depending on which company requires certification.
Can I receive a referral?
Yes. If your physician deems that you are in need of further care you will be referred to the relevant specialist.
However, we can not write a referral to start an medical investigation requiring further regular follow-up, i.e. such as x-rays. In these cases, we refer to the regular healthcare center.
How is my referral sent?
KRY is responsible for sending your referral to the referral recipient. You will then be called for assessment from the recipient.