Contact the support

  • Contact information and opening hours
     
    Phone number: 08-22 77 07
     
    E-mail: support@kry.se

    KRY Support is open weekdays at 9.00-17.00.
     
    If your question concerns an already completed doctors meeting, we recommend that you contact us by phone.

    We try to respond to your mail within 24 hours on weekdays. If you have an urgent matter, please call the support.

     
  • Medical questions and advice

    Unfortunately, we at the support can not answer medical questions or questions about symptoms and medicine. We can not provide general information about health and diseases.

    You can easily download our app KRY and book a meeting with one of our doctors for advice and assessment.

    • Please read the FAQ and see if the answer to your question is available here.
    • See the full list of symptoms that KRY can help with here.

Possible complaints

  • Who should I contact for possbile complaints?

    If you are not satisfied with the care you received or are dissatisfied with the response, we would like you to share your views. First of all, turn to us directly at KRY, by calling or sending email to KRY Support, so that we can help you in the best possible way.

    E-mail: support@kry.se

    Phone number: 08-22 77 07

    KRY Supports opening hours are weekdays at 9.00-17.00.

    The care at KRY is governed by the same regulations as all healthcare providers in Sweden. As a result, you can also, as usual, contact the Swedish Patient Advisory Board or Patient Ombudsman in your home country, IVO (Inspection for Care and Care) and other supervisory bodies for any complaints.